Tenant FAQs

Answers to your frequently asked questions

Can you hold a place before I apply?

No, we can't hold a property without an approved application and paid security deposit.
Do I pay first month’s rent and last month’s rent with my security deposit?

You will pay the first month's rent and the security deposit prior to moving in. You are not required to pay the last month's rent in advance.
How old do you have to be to apply?

You must be 18 years old to apply.
Is the deposit refundable?

The deposit is conditionally refundable. Any outstanding balances will be deducted from the deposit amount.
Who needs a cosigner?

Co-signers are recommended for those with limited verifiable rental history and/or those not meeting the minimum income requirements.
You have a property I want to rent. How do I apply?

Applications are available on our website.
How do I pay rent?

You can pay rent through your online portal.
I want to get a pet. What do I do?

Contact your property manager to see if pets are allowed on your property.
I want to move out, but my roommate wants to stay. What do I do?

Contact your property manager for details.
My lease expiration is coming and I want to move out. What do I do?

Please submit a 30 Day move-out notice through your tenant portal.
Who is responsible for paying for repairs & maintenance requests?

The landlord is responsible for maintaining essential services. Damages caused by the tenant are charged back to the tenant.