Maintenance and Property Inspections

“Diana was super nice and helpful through the whole processes of getting into my new apartment very fast and professional.”

“We have worked with Pioneer Management for 15 plus years. They are very easy and professional to do business with and their account is always current. I would recommend this company without hesitation.”

“Moving from a larger city to a small metro area, I was pleasantly surprised that I found a company that took the time to care about how I was being treated in a small town way but also had the technology, and business practices of what I would expect in a much large area. Diana took the time to show me the home that I wanted to view and ultimately rented. She was very pleasant and answered the seemingly 10 million questions I had. ”

“Pioneer Property Management (PPM) managed my condo for several years. They always provided me with detailed documentation on rent, maintenance and other charges.They are quick to respond to your inquiries. Email communications is very reliable with PPM. They have specialized professionals for finding tenants and doing maintenance. PPM sends periodic videos to update me with the condition of the rental property; that is awesome. Thank you PPM.”

“As a vendor servicing homes managed by Pioneer Management we have seen that they are organized and really care about providing great quality service and homes for their tenants. Highly recommend Pioneer Management!”

“Pioneer Management managed my rental property for over 3 years and took excellent care of both me and my renter. My property manager was responsive to all my needs and quickly took care of any repairs and concerns that arose, no matter what time of day or day of the week. I never had to worry that my property would go uncared for or that a tenant would cause damage to my property… and made my own out-of-state “management” stress-free. 5/5 will absolutely use this service if I ever own rental property again.”

"I’ve been with Pioneer Management for 10 yrs and I am very impressed with this mamagement company. I have no problems at all and love the promptness of comunications. My rental looks better now than when I purchased it in 2008! Thank you TJ and company."

“Great company to work with. My partner and I have been vendors for Pioneer for 4 years and have had a very positive experience. Easy to work with, excellent communication, efficient process for work orders and billing. I find all of them helpful and committed to doing a good job. I give them referrals often. Don’t think twice about doing business with Pioneer. The one star reviews are not accurate. That saying, “consider the source” applies here.”

"We have lived in a lovely rental home for 1.5 years. First time renting in many decades. I hear horror stories of bad rental companies. This has been the opposite for us. Pioneer management responds to online requests for issues,and needs within 24-48 hours. If there was an emergency, I have no doubt they would respond more quickly. I have found Sharon wonderful to work with every time we speak and when she comes in person to do the 6 months check ins. We sit and talk about household stuff. I recommend Pioneer management with no hesitation."

"They've been managing property for over 15 years, and I've been happy with their management. You'll also get good response to any questions/problems you have in a timely manner. "

"Been using their services for almost five years, and I have had nothign by wonderful experiences with their team. Very professional, great communication. Highly recommended. Hannah from management has been an absolute pleasure to work with throughout the leasing process. She answered every question we had and made it very easy for us. Maintenance is super nice too, and prompt to fix the couple of small problems we have had. We highly recommend Pioneer Management! "

"TJ and the others at Pioneer are fantastic property managers, and we only wish that we had known about them when we started renting out our property to begin with. We had trouble with our previous PM (and the one before that), who were both nice, but did not get us very good tenants.

The last set was a nightmare (it damaged the property to the tune of $40K), but TJ and the team at Pioneer made getting rid of them a breeze (and if you've ever tried to get rid of bad tenants, you know that is no small feat!). Then, they managed the repairs for us and found us wonderful new tenants afterwards. The kind of tenants one would hope you could have.

Pioneer were always right on the spot if something needed to be repaired, and never once late or delayed with getting us the rent. What is more, they worked with us!

Honestly? They took the worry out of being a landlord. "

"We have had nothing but great service from Pioneer Management! If there is a problem with our property they call right away to see how we want to handle it! Always very helpful!"

"I recently moved to Roseburg and Pioneer has been absolutely amazing throughout the entire process. The application process was simple and easy to navigate. They communicate very quickly and I received approval faster than I expected. The house was incredibly clean when I moved in and renovated nicely. They allowed my dog and get on maintenance requests immediately. The handymen are so nice too. When we got locked out they came right away after hours. We are so grateful for Pioneer’s service. They are the best rental management company I have ever experienced. I recommend them to everyone! "

"I had been searching for a new home in Eugene for over a year now and it has been a nightmare. Thanks in particular to Hannah, getting a place was quick and smooth. When someone ahead in line was approved for a home we applied for, they refunded our application fee. On our second application, we went from application to signed lease in 3 business days. Hannah was very respectful and quick to respond to all our questions and concerns. They were clear and upfront with move in criteria and didn't try to tack on any additional deposit or fees. Very professional and easy to work with."

"I have had Pioneer Management manage my rental house for 3 years. They have efficiently handled any tenant questions or concerns includiing rent negotiations."

"I’ve used pioneer property management for several years to help me with my rentals. I have found them to be reliable, communicative and on top of all the details. I highly recommend them!"

"I'm pleased to share an excellent experience with Pioneer in securing housing. The process is stressful and competition for houses is fierce; but Pioneer's Hannah W. was helpful, communicative, and clear in guiding us through the rental process. After working unsuccessfully with TriHomeLife and hitting roadblock after roadblock, we pivoted to Pioneer and got into an apartment less than two weeks later. I regret not going to Pioneer first. I strongly recommend going to Pioneer if you're looking for housing in Roseburg (i.e., us), Eugene, or really anywhere else in Oregon."

"We are continually happy with our working relationship with Pioneer Management. The entire staff are professional and easy to work with. From an owners perspective, having Pioneer on our team makes the running of the apartment an efficient & smooth operation. Things don't always go right, & problems occur, but the staff at Pioneer always step up, stand behind their services, & fix whatever's not right. Which means we worry less,"

"Despite being in another state and being a little anxious about my ability to find a place that suited my budget and my family, Hannah was prompt and extremely helpful with getting everything settled. It is because of her I can now relax and begin to focus on moving my family to Oregon. Thank you so much Hannah!!"